Introduction:

The CompTIA A+ certification is a globally recognized credential that validates foundational skills in IT support, hardware, software troubleshooting, networking, and cybersecurity. This course is designed for individuals looking to start or advance their careers in IT by gaining hands-on experience in diagnosing, maintaining, and securing computer systems.

This training program provides a structured learning path that aligns with the latest CompTIA A+ exam objectives, ensuring participants develop practical expertise in essential IT functions. Whether you are an aspiring IT professional, a technician, or an individual seeking career advancement, this course equips you with the necessary skills to thrive in the technology sector.

Objectives:

By the end of this training, participants will be able to:

  • Understand fundamental IT concepts, including hardware, software, networking, and operating systems.
  • Identify, install, and configure computer components, including CPUs, RAM, storage devices, and peripherals.
  • Troubleshoot and resolve hardware and software issues effectively.
  • Configure and support operating systems such as Windows, macOS, Linux, and mobile OS.
  • Implement basic networking concepts, including IP addressing, connectivity troubleshooting, and wireless networking.
  • Apply security best practices, including threat detection, prevention, and basic cybersecurity principles.
  • Perform system maintenance and preventive measures to optimize performance and longevity.
  • Understand and apply IT service management (ITSM) practices to enhance workplace efficiency.
  • Prepare for and successfully pass the CompTIA A+ certification exams (Core 1 & Core 2).

Course Outline:

Day 1: Hardware Fundamentals

Introduction to Computer Hardware

    • Components of a computer (Motherboard, CPU, RAM, Storage).
    • Types of storage devices (HDD, SSD, NVMe).
    • Input/Output devices and peripherals.

Understanding Motherboards

    • Types and form factors.
    • Slots, ports, and connectors.

Power Supplies

    • Power supply unit (PSU) specifications.
    • Calculating power requirements.

Assembly and Disassembly

    • Tools and safety precautions.
    • Practical: Assembling a desktop computer.

Day 2: Operating Systems

Introduction to Operating Systems

    • Types of OS: Windows, macOS, Linux.
    • Features and uses of each.

Installing and Configuring Windows

    • Installation steps and methods.
    • Post-installation tasks (drivers, updates).

Command-Line Tools

    • Basic Windows CLI commands (dir, ipconfig, etc.).
    • Practical examples and troubleshooting.

Virtualization

    • Introduction to virtual machines.
    • Setting up a basic VM.

Day 3: Networking Basics

Networking Concepts

    • Types of networks (LAN, WAN, WLAN).
    • Basic networking terms (IP, MAC, DNS, DHCP).

Network Hardware

    • Overview of routers, switches, and access points.
    • Setting up a basic home network.

Troubleshooting Network Issues

    • Tools: ping, traceroute, nslookup.
    • Practical: Resolving common connectivity problems.

Day 4: Security Essentials

Introduction to Security

    • Importance of securing devices and networks.
    • Common threats: Malware, phishing, ransomware.

Implementing Security Measures

    • Antivirus and firewalls.
    • Authentication methods (passwords, MFA).

Data Protection

    • Backups and encryption.
    • Best practices for securing user data.

Day 5: Troubleshooting and Maintenance

Troubleshooting Methodologies

    • Steps to identify and resolve issues.
    • Importance of documentation.

Hardware Troubleshooting

    • Common hardware issues and fixes.
    • Diagnosing problems using tools like multimeters.

Preventive Maintenance

    • Cleaning and updating systems.
    • Extending hardware lifespan.

Day 6: Advanced Topics

Printers and Peripheral Devices

    • Types of printers (laser, inkjet).
    • Troubleshooting printer issues.

Mobile Devices

    • Overview of smartphones, tablets.
    • Configuring mobile OS (iOS, Android).

Cloud Computing Basics

    • Introduction to cloud services.
    • Benefits and challenges of cloud computing.