Crisis Management Workshop

Crisis management is as important as finance management, personnel management, etc. Having a clear and effective program and plan for an event is critical not only to your survival, but critical to the profitability and possibly the survival of the company. Being able to identify risk, assess the situation and respond appropriately is important, and requires not only training, but practice.

With our Crisis Management workshop your participants will understand that a crisis can occur any time. They will develop skills needed for certain negative events. In addition, they will be able to recognize warning signs to help avoid negative situations completely, or, if the situation occurs, better manage the crisis.

Who should attend?

• Anyone involved in emergency planning and crisis management

Workshop Objectives:

After completing this course, trainees will know how to:

• Describe the type of circumstances where incident and crisis management are relevant
• Explain the key features of effective Incident and Crisis Management Plans
• Identify when Incident and Crisis Management Plans should be used and when to stand down
• Demonstrate use of Crisis Management Plans to deal with a disaster
• Formulate Incident and Crisis Management Plans relevant to their organization
• Invoke and manage an incident or a crisis through the use of a Crisis Management Plan

Certification

• A certificate of completion will be issued at the end of the course.

Course Structure

Module One: Getting Started

Module Two: Crisis

Module Three: Workplace Violence

Module Four: Myths

Module Five: Escalation

Module Six: Concerning Behaviors

Module Seven: Domestic Violence Indicators

Module Eight: Triggers of Workplace Violence

Module Nine: Conflict Dangers

Module Ten: Response

Module Eleven: Strategies

Module Twelve: Wrapping Up

Completion of Action Plans and Evaluations

Duration: 12 Hours

Pre-requisites:

There are no prerequisites for attending this course; however, an understanding of business impact analysis, risk and business continuity would be useful.